/* YZ3C 售后 - 客户前台 */
.yz3c-as{margin:24px 0;font-size:14px;line-height:1.7;color:#333;}
.yz3c-as-title{font-size:20px;margin-bottom:14px;}
.yz3c-as-muted{color:#888;font-size:13px;}

.yz3c-as-card{border:1px solid #e5e5e5;border-radius:10px;padding:16px;margin:0 0 16px;background:#fff;}
.yz3c-as-card-head{display:flex;flex-wrap:nowrap;align-items:center;gap:6px;margin-bottom:10px;}
.yz3c-as-no{font-weight:700;font-family:monospace;min-width:0;overflow-wrap:anywhere;}
.yz3c-as-type,.yz3c-as-badge{flex:none;}
.yz3c-as-card-toggle{flex:none;}
@media (max-width:480px){
	.yz3c-as-card-head{gap:4px;}
	.yz3c-as-no{font-size:12px;}
	.yz3c-as-type{font-size:11px !important;padding:1px 5px !important;}
	.yz3c-as-badge{font-size:11px !important;padding:2px 6px !important;}
	.yz3c-as-card-toggle{padding:3px 10px !important;font-size:12px !important;}
}
.yz3c-as-type{color:#666;font-size:13px;border:1px solid #ddd;border-radius:4px;padding:1px 8px;}
.yz3c-as-badge{color:#fff;font-size:12px;border-radius:4px;padding:2px 9px;}
.yz3c-as-meta{display:flex;flex-wrap:wrap;gap:18px;color:#555;font-size:13px;margin-bottom:8px;}
.yz3c-as-meta strong{color:#d32c1e;}
.yz3c-as-reason{color:#555;margin:6px 0;word-break:break-all;}
.yz3c-as-reject{background:#fdf0ef;border:1px solid #f5c6c0;color:#a02618;border-radius:6px;padding:9px 12px;margin:8px 0;}
.yz3c-as-done{color:#137a2a;background:#edf9f0;border:1px solid #b7e4c3;border-radius:6px;padding:9px 12px;margin:8px 0;}

.yz3c-as-evidence{display:flex;flex-wrap:wrap;gap:8px;margin:8px 0;}
.yz3c-as-evidence img{width:72px;height:72px;object-fit:cover;border:1px solid #eee;border-radius:6px;}

.yz3c-as-return-box{background:#f2f7ff;border:1px solid #cfe0fb;border-radius:8px;padding:12px 14px;margin:10px 0;}
.yz3c-as-address{background:#fff;border:1px solid #d9e7fd;border-radius:6px;padding:8px 10px;margin:6px 0;}
.yz3c-as-ship-form input{width:100%;box-sizing:border-box;padding:9px;border:1px solid #ccc;border-radius:6px;margin-bottom:8px;}

.yz3c-as-timeline{list-style:none;margin:12px 0 0;padding:0 0 0 6px;border-left:2px solid #eee;}
.yz3c-as-timeline li{position:relative;padding:0 0 14px 18px;}
.yz3c-as-timeline li .dot{position:absolute;left:-7px;top:4px;width:10px;height:10px;border-radius:50%;background:#ccc;border:2px solid #fff;box-shadow:0 0 0 1px #ccc;}
.yz3c-as-timeline li.done .dot{background:#1aad19;box-shadow:0 0 0 1px #1aad19;}
.yz3c-as-timeline li.current .dot{background:#e0a800;box-shadow:0 0 0 1px #e0a800;}
.yz3c-as-timeline li.bad .dot{background:#d32c1e;box-shadow:0 0 0 1px #d32c1e;}
.yz3c-as-timeline li.good .dot{background:#1aad19;}
.yz3c-as-timeline .txt{display:block;color:#444;}
.yz3c-as-timeline li.current .txt{color:#333;font-weight:600;}
.yz3c-as-timeline .time{display:block;font-size:12px;color:#999;}
.yz3c-as-timeline .note{display:block;font-size:12px;color:#a02618;}

.yz3c-as-cancel-form{margin-top:8px;}

.yz3c-as-apply{border:1px dashed #ccc;border-radius:10px;padding:16px;margin-top:16px;}
.yz3c-as-apply h3{margin:0 0 12px;font-size:16px;}
.yz3c-as-row{margin:0 0 12px;}
.yz3c-as-row label{display:block;font-weight:600;margin-bottom:5px;}
.yz3c-as-radio{font-weight:400 !important;margin-bottom:6px;}
.yz3c-as-form input[type=number],
.yz3c-as-form input[type=text],
.yz3c-as-form textarea{width:100%;box-sizing:border-box;padding:9px;border:1px solid #ccc;border-radius:6px;}
.yz3c-as-btn{background:#1aad19 !important;color:#fff !important;border-color:#1aad19 !important;padding:8px 22px !important;font-size:15px !important;}

/* YZ3C 发货物流 */
.yz3c-ship{margin:24px 0 8px;font-size:14px;line-height:1.7;color:#333;}
.yz3c-ship-title{font-size:18px;margin:0 0 10px;}
.yz3c-ship-meta{margin:0 0 10px;}
.yz3c-ship-code{font-family:monospace;font-weight:600;margin-right:8px;}
.yz3c-ship-copy{border:1px solid #bbb;background:#f7f7f7;border-radius:4px;padding:1px 10px;font-size:12px;cursor:pointer;line-height:1.6;}
.yz3c-ship-copy:hover{background:#eee;}

.yz3c-track-head{display:flex;flex-wrap:wrap;align-items:center;gap:10px;margin:6px 0 10px;}
.yz3c-track-state{font-size:12px;border-radius:4px;padding:2px 10px;color:#fff;}
.yz3c-track-state.is-transit{background:#1677ff;}
.yz3c-track-state.is-signed{background:#1aad19;}
.yz3c-track-refresh{border:1px solid #bbb;background:#f7f7f7;border-radius:4px;padding:2px 12px;font-size:12px;cursor:pointer;}
.yz3c-track-refresh:hover{background:#eee;}
.yz3c-track-tip{font-size:12px;color:#999;}

.yz3c-track-list{list-style:none;margin:0;padding:0 0 0 6px;border-left:2px solid #eee;}
.yz3c-track-list li{position:relative;padding:0 0 14px 18px;}
.yz3c-track-list li::before{content:"";position:absolute;left:-7px;top:5px;width:10px;height:10px;border-radius:50%;background:#ccc;border:2px solid #fff;box-shadow:0 0 0 1px #ccc;}
.yz3c-track-list li.is-latest::before{background:#1677ff;box-shadow:0 0 0 1px #1677ff;}
.yz3c-track-list li.is-latest .yz3c-track-ctx{color:#333;font-weight:600;}
.yz3c-track-time{display:block;font-size:12px;color:#999;}
.yz3c-track-ctx{display:block;color:#666;word-break:break-all;}
.yz3c-track-empty{color:#888;font-size:13px;background:#fafafa;border:1px solid #eee;border-radius:6px;padding:10px 12px;margin:0;}

/* ---------------- 站内消息 ---------------- */
.yz3c-as-msg{margin-top:14px;border:1px solid #e5e5e5;border-radius:8px;padding:14px;background:#fff;}
.yz3c-as-msg-title{margin:0 0 10px;font-size:14px;color:#333;}
.yz3c-as-msg-list{display:flex;flex-direction:column;gap:10px;margin-bottom:12px;max-height:320px;overflow-y:auto;}
.yz3c-as-msg-item{display:flex;flex-direction:column;max-width:82%;}
.yz3c-as-msg-item.mine{align-self:flex-end;align-items:flex-end;}
.yz3c-as-msg-item.theirs{align-self:flex-start;align-items:flex-start;}
.yz3c-as-msg-bubble{padding:8px 12px;border-radius:10px;font-size:13px;line-height:1.6;word-break:break-word;white-space:pre-wrap;}
/* 气泡颜色按发言角色：商家红 #D84436，客户蓝 #1677ff（与查看者左右位置无关） */
.yz3c-as-msg-item.role-customer .yz3c-as-msg-bubble{background:#1677ff;color:#fff;}
.yz3c-as-msg-item.role-admin .yz3c-as-msg-bubble{background:#D84436;color:#fff;}
.yz3c-as-msg-meta{font-size:11px;color:#aaa;margin-top:3px;}
.yz3c-as-msg-form textarea{width:100%;resize:vertical;border:1px solid #ddd;border-radius:6px;padding:8px 10px;font-size:13px;box-sizing:border-box;}
.yz3c-as-msg-form .yz3c-as-btn{min-width:96px;}
/* 发送按钮所在行右对齐，符合常规提交位置 */
.yz3c-as-msg .yz3c-as-msg-form p:not(.yz3c-as-msg-input){margin:6px 0 0;text-align:right;}
/* 没有留言时不显示「暂无留言/暂无消息」占位文字 */
.yz3c-as-msg > p.yz3c-as-muted{display:none;}

/* 未读消息高亮：仅客户发来的消息（商家视角）保留暖色提醒，文字用深色保证可读 */
.yz3c-as-msg-item.role-customer.unread .yz3c-as-msg-bubble{background:#fff7e6;border:1px solid #ffd591;color:#333;}
.yz3c-as-msg-unread-dot{color:#ff7a00;margin-left:4px;font-size:10px;}

/* 物流折叠 */
.yz3c-track-collapse{margin:8px 0;}
.yz3c-track-collapse-header{cursor:pointer;font-size:13px;color:#1677ff;display:inline-flex;align-items:center;gap:6px;}
.yz3c-track-collapse-header .arrow{transition:transform .2s;}
.yz3c-track-collapse.open .arrow{transform:rotate(90deg);}
.yz3c-track-collapse-body{display:none;margin-top:8px;}
.yz3c-track-collapse.open .yz3c-track-collapse-body{display:block;}

/* 售后商品选择 */
.yz3c-as-items{display:flex;flex-direction:column;gap:6px;margin:6px 0 12px;}
.yz3c-as-item{display:flex;flex-direction:column;gap:6px;padding:8px 10px;border:1px solid #e8e8e8;border-radius:6px;background:#fafafa;cursor:pointer;}
.yz3c-as-item-top{display:flex;align-items:center;gap:10px;}
.yz3c-as-item-bottom{display:flex;align-items:center;justify-content:space-between;gap:10px;padding-left:24px;}
.yz3c-as-item-name{flex:1;font-size:13px;color:#333;}
.yz3c-as-item-meta{font-size:12px;color:#888;}
.yz3c-as-item-qty{text-align:center;}
.yz3c-as-items-list{margin:8px 0;}
.yz3c-as-item-row{display:flex;align-items:center;gap:8px;font-size:13px;padding:4px 0;border-bottom:1px dashed #eee;}
.yz3c-as-item-row .yz3c-as-item-name{flex:1;}
.yz3c-as-item-qty-tag{color:#7a5af8;font-weight:600;}
.yz3c-as-item-total{color:#d32c1e;font-weight:600;}

/* 未读消息徽章 */
.yz3c-as-msg-unread-badge{display:inline-block;min-width:16px;height:16px;line-height:16px;padding:0 5px;text-align:center;font-size:11px;color:#fff;background:#d63638;border-radius:8px;margin-left:4px;}

/* 物流区块与售后卡片内嵌物流 */
.yz3c-ship, .yz3c-track-details{margin:12px 0;padding:12px 14px;border:1px solid #e5e5e5;border-radius:8px;background:#fafafa;}
.yz3c-ship-head{display:flex;align-items:center;gap:12px;flex-wrap:wrap;}
.yz3c-ship-head .yz3c-ship-title{font-size:15px;margin:0;}
.yz3c-ship-summary-code{color:#888;font-size:13px;font-weight:400;}
.yz3c-ship-summary-time{color:#aaa;font-size:12px;}
.yz3c-ship-head .yz3c-track-state:empty{display:none;}
.yz3c-ship-track-toggle,
.yz3c-as-card-toggle{margin-left:auto;border:1px solid #D84436 !important;background:#D84436 !important;color:#fff !important;border-radius:4px !important;padding:3px 14px !important;font-size:13px !important;font-weight:600;line-height:1.5;cursor:pointer;}
.yz3c-ship-track-toggle:hover,
.yz3c-ship-track-toggle:disabled,
.yz3c-as-card-toggle:hover{background:#b9362a !important;border-color:#b9362a !important;color:#fff !important;}
.yz3c-as-card-head .yz3c-as-card-toggle{margin-bottom:0;}
.yz3c-ship-body{margin-top:10px;}
.yz3c-track-details>summary{display:flex;align-items:center;justify-content:space-between;gap:8px;cursor:pointer;list-style:none;font-size:13px;color:#333;}
.yz3c-track-details>summary::-webkit-details-marker{display:none;}
.yz3c-track-btn{display:inline-block;padding:4px 12px;font-size:12px;color:#D84436;border:1px solid #D84436;border-radius:6px;background:#fff;white-space:nowrap;flex-shrink:0;}
.yz3c-track-details[open] .yz3c-track-btn{color:#fff;background:#D84436;}
.yz3c-track-details-body{margin-top:8px;}

/* 操作按钮行：再次购买 / 申请售后（红 #F05040 圆角按钮） */
.yz3c-as-actions{display:flex;gap:5px;margin:5px 0;justify-content:center;}
.yz3c-as-main-btn{flex:1;max-width:110px;display:inline-block;box-sizing:border-box;text-align:center;background:#F05040;color:#fff !important;border:none;border-radius:10px;padding:7px 10px;font-size:15px;letter-spacing:4px;cursor:pointer;text-decoration:none;}
.yz3c-as-main-btn:hover{background:#D84436;color:#fff !important;text-decoration:none;}

/* 售后申请表单容器 */
.yz3c-as-apply{margin:6px 0 16px;border:1px solid #f0d4d2;border-radius:8px;background:#fdf6f6;padding:12px 16px;}

/* 已退/换数量提示 */
.yz3c-qty-note{display:block;color:#999;font-size:11px;font-weight:400;margin-top:2px;}
.yz3c-qty-done{color:#d63638;font-size:12px;}